PRACTICE
MANAGEMENT

At Cordium

We have an efficient and effective management team who operate practices directly, have learnt from hands on experience and are able to work with managers and owners to implement policy and procedures on a practice level.

Whether you are an existing owner or looking to set up a new practice we can add value to your business by providing services in the right areas as per your practice needs. We provide consultancy and management services on an ad-hoc or ongoing basis, such as bookkeeping, accreditation support, business review, SWOT analysis, change management or developing a strategic business plan - whatever the challenge, we can help.

Business Analysis and Setup

  • A review of the current business
  • Recommendations for improvement
  • Business planning and implementation
  • Negotiation of equipment and consumable requirements
  • Furniture and fittings negotiation

Project Management

  • Business development
  • Implementation of projects
  • Development of management schedules
  • Facilitate changes
  • Organizational structure for future growth

Operations

  • Introducing systems that staff will use and understand
  • Continuous improvement of systems
  • WHS compliance
  • Record keeping, review and advice
  • Clinical and staff meetings
  • Accreditation
  • Day-to-day problem solving support
  • Maintaining practice HPOS for incentive payments

Marketing

  • Developing and implementing marketing strategies
  • Access to our branding where appropriate
  • Web and social media development and maintenance
  • Brochures, logos, and poster design
  • Staff training for customer retention
  • How to attract and keep your clients

Human Resources

  • Recruitment
  • Job advertisement, screening applicants, interviewing candidates, and conducting reference checks.
  • Assistance with position descriptions, letters of offer or contract of employment and induction programs.
  • Employee management
  • Annual performance reviews, HR policies and procedures, conflict management and advice, employment records and understanding workplace awards and regulations
  • Employee termination
  • Employment and termination counselling and assistance, handover and documentation
  • Doctor engagement as contractors or employees
  • GP registrars recruitment and training

Finance

  • Reconciliation of accounts
  • Accounts payable and receivable
  • Employee payroll
  • Doctor payroll
  • Budget preparation and quarterly management reports
  • Preparation of BAS
  • Financial reporting
  • Identifying and monitoring Key Performance Indicators (KPIs) specific for the business
  • Analysis of P&L statements identifying areas of focus for “best return”
  • Revenue review
  • Expense review
  • Billings per hour, appointments per hour and billing per appointment for each doctor
  • Chronic disease management profitability
  • Budgets vs actual
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